Privacy Policy
Last updated: October 23, 2026
South Texas Septics LLC (“we,” “us,” or “our”) respects your privacy. This policy explains what information we collect through southtexasseptics.com, how we use it, and the choices you have.
Information we collect
We only collect information you choose to give us. When you fill out our quote request form, call, text, or email us, we may receive:
- Your name, phone number, and email address
- The service you’re interested in and the project details you share, such as property location or size
Like most websites, our site and hosting provider may also automatically record basic technical information, such as your browser type, device, and pages visited. This helps us keep the site working and understand how visitors use it.
How we use your information
- To respond to your quote request or question
- To schedule and carry out site evaluations, permits, inspections, and installations
- To contact you about your project by phone, text, or email
- To keep records required for permits and state regulations
We don’t sell your information
We never sell, rent, or trade your personal information. We only share it when it’s needed to complete your project or required by law, for example:
- With Webb County or other permitting authorities, as part of your OSSF permit application
- With service providers that help us run the website and receive form submissions
- With a financing provider, only if you choose to apply for financing through them
- When required by law, court order, or government request
Third-party links
Our site may link to other websites, such as Google reviews or financing partners. Those sites have their own privacy policies, and we aren’t responsible for how they handle your information.
Cookies
Our site may use basic cookies or similar tools to function properly and measure site traffic. You can block or delete cookies in your browser settings; the site will still work.
How we protect your information
We take reasonable steps to keep your information safe and limit access to it. No website or online transmission is completely secure, so please don’t send sensitive information like bank or card numbers through our contact form.
How long we keep it
We keep your information as long as needed to serve you, maintain project records, and meet legal and regulatory requirements.
Children’s privacy
Our services are for adults. We don’t knowingly collect information from children under 13.
Your choices
You can ask us to update or delete the information you’ve shared, or stop contacting you, at any time. Just reach out using the contact details below. Some records may need to be kept for permit or legal reasons.
Changes to this policy
We may update this policy from time to time. Changes will be posted on this page with a new “last updated” date.